Faguo. Shoes - Apparel - Luggage - Accessories.
How Faguo simultaneously increased customer satisfaction and revenue
With more than 25 physical outlets across France and an established international presence, Faguo needed a technology solution that could connect its online and offline channels, enabling customers to check product availability in-store, reserve online, and try products in-store. In this case study, we will explore how Planet's (previously Proximis) Click and Collect (C&C) technology solution enabled Faguo to enhance the shopper experience, reduce its carbon footprint, and increase revenue for its stores.