CASE STUDIES • Mod Wave Movement

How Planet helped Mod Wave Movement expand its Asian customer base and boost sales

Mod Wave Movement (MWM), a premium streetwear retailer in Madrid, turned to Planet to provide more up-to-date and effective payment systems for its young and touristy customers, particularly from Asia. MWM wanted to offer a better in-store experience in terms of convenience and choice of payment methods to lift footfall and increase sales conversion rates as it prepares to expand into Asia.

Challenge

Mod Wave Movement (MWM) wanted to offer its young and tech-savvy customers a more up-to-date and effective payment system that provided more choice and convenience. They also wanted to be fully technologically prepared to enter the Asian market.

Solution

MWM partnered with Planet to provide a holistic and technologically modern payment solution, including retail payments with Alipay and WeChat Pay, VAT refunds, currency conversion, and settlement, all served from one terminal.

Results

MWM's collaboration with Planet has provided a better customer experience, increasing sales conversion rates and footfall. By accepting Chinese wallet payments, MWM stands out among its competitors and has a significant competitive advantage when Chinese tourists return to Europe. MWM plans to use Planet's services to continue growing and expanding its business.

130 Currencies

Enable customers to pay with best-rate conversion for more than 130 currencies

640 Million

Capture the spending power of more than 640 million active users of Alipay

VAT Refunds

Offer customers automatic VAT Refunds and generate additional revenue

“We wanted to be more effective for our international clients and provide a better experience. Planet was chosen because of its fast, effective and digital solution. It offered more than a VAT Refunding service, including services and assistance with payments, consulting and intelligence.”

Ana Casado

Brand Manager, Mod Wave Movement

Let’s help you get ready to welcome back your Asian customers so you can deliver them a memorable experience and grow your revenue.

One single partnership to delight your Asian customers

Get in touch with our team - and a dedicated local consultant will work with you to find a solution that works best for your business.

First Name*

Last Name*

Phone

E-mail*

Company name*

Company sector*

Country*

Check this box to give consent to receiving updates about Planet’s products, events, trainings, reports and services

Your request

By submitting this form, you accept the terms in our Privacy Policy.