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Retail

Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

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Dolce & Gabbana
Bvlgari
El Corte Inglés
Giorgio Armani

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

  • Make browsing, ordering, paying and returning goods easier for your customers
  • Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
  • Deliver choice and convenience with a platform that puts shoppers in full control
Discover our Tax Free solutions

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

  • Reduce operating costs through single technology partnership with one contract
  • Enable staff to be more productive by removing friction from in-store processes
  • Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels
Discover our Omnichannel OMS solutions

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

  • Generate incremental revenue streams with our Tax Free and Currency Conversion services
  • Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
  • With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
  • Make the store center of customer interactions and increase footfall, average basket size and conversion rate
Discover our currency conversion solutions
Case studies

Radisson Collection Santa Sofia Milan rooftop
Radisson Collection Hotel, Santa Sofia Milan
How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan
The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel.
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CABINN Copenhagen
CABINN
How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud
For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.
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Blue Lagoon
Blue Lagoon
Mastering cross-channel guest journeys at scale with Planet and LS Retail
The Blue Lagoon is an iconic geothermal spa destination in Iceland that has attracted visitors from around the world since its founding in 1992. Beyond its restorative waters, the Blue Lagoon offers Michelin-star dining, luxurious spa treatments, aspirational accommodations, and a unique line of skincare products. It is more than just a tourist attraction – it is a sanctuary that promises an incomparable experience.
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Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

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Payments

Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.   

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Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

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Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

Learn more

Learn more about the fascinating world of retail technology in our blogs

Hospitality - Adv
Integrated payments: The key to hospitality success in 2024
Integrated payments transform hotel operations, making the guest experience smoother and boosting revenue. By integrating payment systems, hotels can cater to international guests effortlessly, offering various payment methods and reducing check-in queues. This approach fosters guest loyalty and simplifies compliance, ensuring a seamless and memorable stay for travelers. Embrace integrated payments to thrive in the competitive hospitality industry.
  • Payments
  • Hospitality
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Euro-spending-blog-payments
Euros kick off a summer of spending
Retailers in Germany experienced a surge in spending during UEFA EURO 2024, driven by international visitors from over 190 countries. The influx boosted footfall and spending, particularly from Turkish, Georgian, and Ukrainian fans. To capitalise on such events, retailers should optimise payments for international customers, including Tax Free services and preferred payment methods. With the Paris Olympics approaching, similar strategies can be used to enhance revenue and customer experience.
  • Tax-Free
  • Retail
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People making a payment with DCC
Boost your business with Dynamic Currency Conversion
Dynamic Currency Conversion (DCC) enhances the shopping experience for international customers by allowing them to pay in their home currency. This service boosts customer satisfaction, reduces transaction errors, and generates extra business revenue. DCC simplifies payments, offering clarity and choice, while supporting staff with training and ongoing assistance. Embrace DCC to attract global customers and increase sales.
  • Payments
  • Retail
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What happens next?

Talk to one of our retail technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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