Retail

Build loyalty and grow revenue with Planet

Our connected commerce solutions create smooth, fast, joined-up experiences for every customer, on every channel.

The world’s smartest brands trust Planet

Improve in key areas

Make shoppers happy

Easy, fun shopping experiences bring customers back for more.

Earn from transactions

Generate extra revenue when customers spend.

Joined-up simplicity

We connect payment and retail systems. Seamlessly.

Get closer to customers

Get the data and insights you need to build loyalty.

Unify in-store and online

Payments, order management and data all in one secure place

Our retail products

    Totally integrated retail systems. Across every channel, and every customer touchpoint.


    Take your business online

    Build your very own e-commerce website, complete with payments processing, order handling and multiple delivery options.


    Receive payments, anywhere, anyhow
    On-line, in store, by card, with a link, via PayPal or AliPay. However your customers want to pay, Planet makes it possible..


    Smart inventory management
    Planet’s inventory management system manages stock levels, places orders and even calculates the most cost-effective way to fulfil orders.

    Bring the best of online in-store


    Identify growth areas
    Consolidate your global payment data into one platform. Making it easy to identify sales trends, market gaps and growth opportunities.

     

    Data-driven decision making
    With every technology touchpoint connected to a central hub you’ll never have to guess again. Every decision you make will be backed by data.

     

    Smooth, secure contactless payments
    Acquiring, processing, currency conversion and VAT refunds all from a single payments partnership - and through one device.

     

    Digital payments
    An omnichannel payment solution that generates revenue and increases customer spend.

    Full VAT refunding service so you can give shoppers money back on purchases quickly and easily.


    All-in-one payment solution

    Digital VAT Refunds. We issue, validate, refund and assist to improve the Tax Free shopping experience you deliver to your customers.


    Multiple refund options

    We manage over 600 refund points across more than 30 countries and provide eight different refund methods.


    Instant in-store refunds

    No more waiting for forms to be export validated - with Planet software refund and deductions happen immediately, in-store.

     

    Get more value from every customer visit - online and instore.


    Sell items from any inventory

    Endless Aisle means your customers can view all of your inventories, all the time. So you sell more, more of the time.


    Adapted checkout

    Enable customers with mixed carts to check out with a single transaction - and make split payments.


    Build loyalty with a 360 customer view

    Get a complete picture of your customer from every channel they use. From purchase history to online behaviour and more.

     

    Planet’s order management system makes certain you deliver the goods to every customer, every time.


    Order orchestration

    With our software, shoppers’ orders are carefully orchestrated - and then fulfilled in a way that works with your strategy, whether that’s from a store, a distribution center or an external supplier.


    Smart customer service

    Build the insight you need to equip your operations team to deliver.


    Stores that fulfil

    Planet’s Order Management System helps you to understand and optimize your in-store inventories - and create better customer experiences.

    Solving your Retail challenges

    Seamless shopping

    Planet gets rid of clunky, fragmented systems and disconnected moments.

     

    Our connected commerce platform joins up all your channels, in-store, online and digital to deliver a brilliant, consumer first shopping experience.

    Payments made quick and easy

    With Planet, your shoppers get to pay the way they want.

     

    Online or in-store . Cards. Wallets. Alternative or local payment methods. All offered automatically. Payment from Wallets like ApplePay, GooglePay, WeChat and AliPay.  APMs like Klarna. No problem.

    Build loyalty, grow revenue

    We help you deliver exceptional experiences to your customers, every time.

     

    Online and in-store Planet’s connected commerce platform makes browsing, choosing and paying smoother and more enjoyable for your customers. Good for them. Good for your business. 

    Make smart decisions

    Better connected systems mean better data.

     

    Joined up retail, payment and order management systems give you better data about your customers. So you can create shopping experiences that build loyalty, increase spend and drive growth.

    Putting you in control

    Our support and our systems make life easier for you. 

     

    That means you can focus on the important things - the big ideas that will drive your business forward.

    What is connected commerce?

    Fragmented shopping experiences waste time and money - and undermine loyalty. 

    Planet's platform joins up all your channels, in-store, online and digital to deliver a brilliant, consumer first shopping experience. Getting rid of clunky, fragmented systems and disconnected moments.

    Making shopping a joy for consumers and a feel - good experience for your staff.

    Working  hard to boost your revenue.

     

    Planet’s Payment Platform covers:

     

    • Secure payments on all channels and devices
    • Revenue-generating value added services
    • Full acquiring service for standard and alternative payments
    • Single customer view offers richer data and deeper insights
    • Online portal for reporting, reconciliations and settlement management
    • Integration with the leading retail systems
       
    More about payments

    Why choose Planet?

    The technology you use shapes your business, your customers’ experience and your brand.

    Planet technology and software meets your needs. And your customers’.

    Get in touch

    Clear costs

    We don’t charge a set-up fee, just a one-off fee for each of our products. And because of our revenue generating products, higher transaction volumes don’t add costs. They make you money.

    Quick & easy

    Planet products integrate quickly and easily into your business. Whether you switch entirely or slot a standalone product into your existing ecosystem, we minimise disruption to your business, your people,and your shoppers.

    Global & local

    We are truly global. The Planet Payment Platform loves Amex, Mastercard, Visa, WeChat, AliPay. Planet currency conversion products mean your guests and customers can pay in a way that suits them. And because we have people right around the world, the help you need is right there.

    Compliant & secure

    Planet software and technology mean security and peace of mind for you and your guests. We offer point-to-point encryption and meet the highest PCI security standards.

    Le coq sportif logo

    "At Le Coq Sportif it’s vital to accept all the payment options and to process transactions rapidly. Planet’s all-in-one solution allows us to do that."

    Albert B.

    Spanish Retail Coordinator, Le Coq Sportif 

    Get in touch

    Joined-up retail starts with a conversation.

    Your business and its customers are unlike any others. That means there are different opportunities to make the most of Planet software and technology. Use this form to connect with the right Planet person, and start a conversation about the difference we can make to your business, your people - and your shoppers.

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    What our Customers say...

    Mattias Jacobsson, Store Director at Ahlens

    Planet has elevated the customer experience.
    From a fully integrated Tax Free Refund payments solution, to Planet’s value-added marketing and sales consultancy services.

    Mattias Jacobsson

    Store Director, Ahlens City

    Elsa

    Great training, delivered at the right time.
    The topics presented on the UK customer profile are essential for us to adopt the right sales strategies.

    Elsa Silva

    Omega Boutique

    Albert Ribe FC Barcelona head of marketing and licensing

    We first partnered with Planet in 2018 to provide a revenue generating payment solution. In 2021 we appointed Planet as our exclusive payments partner.

    Albert Ribé

    Head of Marketing, Barça Licensing & Merchandising

    Javier Fernandez Andrino, Chief international retail and luxury officer

    We partnered with Planet in 2017 to provide retail payments solution. Their marketing consultancy service was a key factor when choosing a new partner.

    Javier Fernández Andrino

    Chief International Retail & Luxury Officer, El Corte Inglés