Planet

Retail

Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

Gucci
Bvlgari
Dolce & Gabbana
El Corte Inglés

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

  • Make browsing, ordering, paying and returning goods easier for your customers
  • Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
  • Deliver choice and convenience with a platform that puts shoppers in full control

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

  • Reduce operating costs through single technology partnership with one contract
  • Enable staff to be more productive by removing friction from in-store processes
  • Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

  • Generate incremental revenue streams with our Tax Free and Currency Conversion services
  • Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
  • With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
  • Make the store center of customer interactions and increase footfall, average basket size and conversion rate
Case studies

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Photo of a sofa from Plumbs in a living room.
Plumbs
As a fourth-generation family business with over 60 years of experience in soft furnishings, Plumbs are the UK’s industry leaders when it comes to sofa covers, reupholstery and curtains. Specialising in made-to-measure solutions, their range of bespoke products are each individually crafted in the UK, and provided via a unique in-home service that prioritises each customer's unique home and lifestyle to ensure comfort and style is woven into every detail.
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Photo of a historic looking hotel
Hollybourne Developments
For over twenty years, Hollybourne Developments has run three hotels in Alton and Basingstoke. Each hotel has different audiences and purposes. From a secluded venue perfect for weddings, to a 63-room hotel catering to corporate guests, to a town hotel. Hollybourne Developments needed a Property Management System (PMS) with a Payment solution that could work for each of their unique locations.
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Photo of the front of The Stellenbosch Hotel
Ma-Afrika Hotels
The Stellenbosch Hotel is a boutique-style hotel full of historic charm. Founded between 1692 and 1701 by Governor Simon van der Stel, the building was restored in 1987 and declared a National Monument. Now, it’s a top choice of accommodation for tourists and business travellers, offering modern amenities and a comfortable stay surrounded by heritage.

Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

Learn more

Payments

Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.   

Learn more

Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

Learn more

Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

Learn more

Learn more about the fascinating world of retail technology in our blogs

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Tax-free-shopping-blog
Tax-free shopping allows international tourists to purchase goods without paying VAT, boosting spending and benefiting local economies. Countries offer VAT refunds to attract tourists and increase sales, with technology simplifying the process. Retailers integrating tax-free solutions at the point of sale enhance the shopping experience, fostering loyalty and competitive advantage. The future of tax-free shopping looks promising, with advancements making refunds easier and more accessible for tourists and businesses.
  • Tax-Free
  • Retail
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Hotel check-in software blog
Choosing the right cloud-based Property Management System (PMS) is crucial for modern hotels to enhance operational efficiency and guest satisfaction. A cloud PMS facilitates remote management, data sharing, and seamless guest experiences. Essential considerations include assessing hotel needs, ensuring security, and evaluating features like integrated booking, dynamic pricing, and inventory management. Future scalability, user-friendliness, technical support, and cost-effectiveness are key. Transitioning to a cloud PMS meets the evolving demands of the hospitality industry, offering flexibility and accessibility unmatched by traditional systems.
  • Hospitality
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Retail
The Planet shopper portal revolutionises Tax Free shopping with a digital solution that caters to the modern, mobile-savvy international shopper. Addressing common frustrations like unclear VAT refund instructions, it simplifies the process for both customers and retailers. With features like real-time updates and secure card detail storage, it enhances the shopping experience by making Tax Free refunds convenient, fast, and straightforward.
  • Retail
  • Tax-Free

What happens next?

Talk to one of our retail technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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