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Retail

Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

Dolce & Gabbana
Bvlgari
El Corte Inglés
Giorgio Armani

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

  • Make browsing, ordering, paying and returning goods easier for your customers
  • Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
  • Deliver choice and convenience with a platform that puts shoppers in full control

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

  • Reduce operating costs through single technology partnership with one contract
  • Enable staff to be more productive by removing friction from in-store processes
  • Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

  • Generate incremental revenue streams with our Tax Free and Currency Conversion services
  • Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
  • With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
  • Make the store center of customer interactions and increase footfall, average basket size and conversion rate
Case studies

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Radisson Collection Santa Sofia Milan rooftop
Radisson Collection Hotel, Santa Sofia Milan
The Radisson Collection Hotel, Santa Sofia Milan is an exclusive hotel in the heart of the city. The hotel has transformed a 1960’s office building into a refined lifestyle experience, reflecting Milan’s contemporary, cosmopolitan atmosphere. So when the building was renovated, the team turned to Planet to complete the luxury experience for their guests with new infrastructure for the hotel.
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CABINN Copenhagen
CABINN
For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.
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Blue Lagoon
Blue Lagoon
The Blue Lagoon is an iconic geothermal spa destination in Iceland that has attracted visitors from around the world since its founding in 1992. Beyond its restorative waters, the Blue Lagoon offers Michelin-star dining, luxurious spa treatments, aspirational accommodations, and a unique line of skincare products. It is more than just a tourist attraction – it is a sanctuary that promises an incomparable experience.

Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

Learn more

Payments

Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.   

Learn more

Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

Learn more

Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

Learn more

Learn more about the fascinating world of retail technology in our blogs

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People accepting multiple payments
The payment acceptance rate is the percentage of successful customer payments. It’s a vital metric that reveals how well your payment system is performing. Improving your acceptance rate boosts revenue, enhances customer experience, and can be achieved by addressing payment issues, offering multiple payment options, and streamlining the checkout process. Small changes can have a significant impact on overall sales performance.
  • Payments
  • Hospitality
  • Retail
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Person using multichannel inventory management software
Managing inventory across multiple sales channels can be challenging as your business grows. Implementing robust multichannel inventory management software is essential to streamline operations, improve customer experiences, and boost efficiency. This software provides accurate, real-time inventory visibility, automates stock updates, and offers valuable analytics. It simplifies complex processes, helping retailers avoid overselling, enhance resource efficiency, and support business growth.
  • Retail
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Person making a payment simply and easily
In eCommerce, offering a wide range of payment methods is crucial but can lead to decision fatigue. The key is finding a balance by providing familiar and preferred options like credit/debit cards, digital wallets, and BNPL services. Planet’s Online Payment Gateway helps businesses tailor payment choices to their audience, ensuring a seamless, efficient checkout experience that boosts conversions and customer satisfaction.
  • Payments
  • Retail

What happens next?

Talk to one of our retail technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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