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Retail

Planet for retail

Planet combines the power of Payments, Software and Tax Free on a single retail platform to go beyond the ordinary customer experience.

The world's leading retail brands choose Planet for its unmatched expertise and flexibility.

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Dolce & Gabbana
Bvlgari
El Corte Inglés
Giorgio Armani

Make exceptional shopping experiences the norm

We amaze your customers

Keep them coming back for more

Customers' demands for choice and flexibility are limitless. Your operations should be the same. Rely on Planet for Tax Free, Order Management or Payments to provide online and in-person shopping experiences that not only meet customers expectations, but deliver as promised.

  • Make browsing, ordering, paying and returning goods easier for your customers
  • Empower customers to pay the way they want, so you can make payments quick and easy through a single scalable connection across any market
  • Deliver choice and convenience with a platform that puts shoppers in full control
Discover our Tax Free solutions

We save you time and money

Maximise your efficiency

Get your staff to focus on higher-value tasks: the customer experience. Whether retailers use Planet modular or end-to-end for Tax Free, Payments and Order Management processes, they remove bottlenecks and time-consuming processes.

  • Reduce operating costs through single technology partnership with one contract
  • Enable staff to be more productive by removing friction from in-store processes
  • Simplify orders, reduce stock management overheads, payments, returns and refunds by bridging online and in-store channels
Discover our Omnichannel OMS solutions

We help you generate more revenue

Unlock more spending everywhere

Planet allows shoppers to accomplish more and retailers to pursue growth through loyalty and revenue-generating technology.

  • Generate incremental revenue streams with our Tax Free and Currency Conversion services
  • Make every customer feel like a VIP with omnichannel services that puts them in full control, provides always-on availability and drives additional revenue
  • With Order Management: Never miss a sales opportunity thanks to endless aisle and clienteling
  • Make the store center of customer interactions and increase footfall, average basket size and conversion rate
Discover our currency conversion solutions
Case studies

Blue Lagoon
Blue Lagoon
Mastering cross-channel guest journeys at scale with Planet and LS Retail
The Blue Lagoon is an iconic geothermal spa destination in Iceland that has attracted visitors from around the world since its founding in 1992. Beyond its restorative waters, the Blue Lagoon offers Michelin-star dining, luxurious spa treatments, aspirational accommodations, and a unique line of skincare products. It is more than just a tourist attraction – it is a sanctuary that promises an incomparable experience.
Read full case study
Viadellerose brand image
Viadellerose
Viadellerose’s expansion into Europe with Planet’s Tax Free solution
Viadellerose is a fashion brand with its roots in Italian design. The brand stands out through their bold, colourful pieces and courageous attitude to design. The brand is well-established in Turkey with 14 stores, plus a growing presence across Europe. Now, as the brand expands in Europe, they needed a Tax Free solution that would provide the best experience and service for their customers.
Read full case study
Coffee from a Freshground coffee machine
Freshground
How Freshground ditched the phone to take online payments at scale and securely
For over 40 years, Freshground has provided businesses across the UK with fresh, barista-style coffee. Freshground aims to inspire and engage corporate teams with high-quality coffee machines, water taps and premium coffee beans. Today, e-commerce plays a growing role in serving Freshground’s customer base. The team at Freshground knows how to deliver an exceptional coffee experience. So they needed an exceptional online payments experience too, ensuring a smooth journey for their customers from order to cup.
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Retail solutions

Unified commerce

Boost sales by using powerful technology to reconcile commerce with the latest in consumer buying behaviours.

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Payments

Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.   

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Tax Free

Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.

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Pay by link

Create secure payment links without a website or coding. A simple link that you send to your customers, they pay with ease and you receive your funds.

Learn more

Learn more about the fascinating world of retail technology in our blogs

A person making a payment using a Chinese payment method
What are the most popular Chinese payment methods?
China has rapidly evolved into a predominantly cashless society, where digital wallets like Alipay and WeChat Pay dominate, covering 90% of the mobile payments market. UnionPay remains vital, linking all ATMs and offering extensive card services. QR codes are essential for transactions, and for international merchants, adopting these methods is crucial to accessing the vast Chinese market.
  • Payments
  • Retail
  • Hospitality
Read full post
Person shopping
How to attract international shoppers
Retailers aiming to attract international shoppers must embrace a global approach, focusing on understanding diverse customer segments, optimising online presence, leveraging digital marketing, providing excellent customer service, offering tax-free shopping and dynamic currency conversion (DCC), and choosing versatile payment solutions. Planet's guidance breaks down this strategy into manageable steps, ensuring retailers can effectively reach and retain a broad international customer base by meeting their specific needs and preferences.
  • Tax-Free
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In-person payments contact
How to accept in-person payments in 5 easy steps
Setting up in-person payments is crucial for brick-and-mortar businesses, enabling sales transactions, inventory management, and accurate accounting. This involves selecting a suitable payment services provider, considering costs, security compliance, scalability, and industry expertise. Customising payment options and integrating them with business operations, alongside choosing the right hardware, ensures a smooth setup. Proper research and selection pay off, facilitating growth and providing a seamless customer experience.
  • Payments
  • Hospitality
  • Retail
Read full post
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What happens next?

Talk to one of our retail technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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