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How Kew Green Hotels is delivering the future of F&B with Tevalis and Planet
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How Best Western Gyldenløve Hotell turned check-in into a ten-second experience with Protel Cloud
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How Delphi Resort modernised its operations with hosted HotSoft and embedded payments from Planet
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Rotana Hotels and Resorts: How Planet delivered a successful OPI Cloud transformation across 21 properties
Order Management System (OMS)
One view of stock. More ways to fulfil
Centralise orders across stores, warehouses and digital channels, giving shoppers more ways to buy and collect. Orchestrate fulfilment, returns and refunds with end-to-end visibility and control.
Engage with customers on their channel of choice
Give your customers the choice to pick up in store, even in as little as two hours.
Enjoy the flexibility to browse and reserve online, then collect at a store of your choice.
Leverage your store stock to deliver online sales.
In store, use unified stock to deliver out-of-stock products to customers.
Turn stores into strategic assets with Planet Unified Commerce
Availability to promise
Connect online shopping with collection and delivery
Combine online and in-store shopping with Click & Collect, Click & Reserve and two-hour express delivery through Shop & Ship. Real-time Available to Promise (ATP) shows shoppers which fulfilment options are available before they order.
Expand choice for customers
Configure all your stores to provide unlimited stock
Unified stock means never having to cancel an order. And you can boost product availability on any channel. We provide multiple mechanisms to guarantee that an order won’t be cancelled when ordered from a unified stock.
Intelligent Order Orchestration
Route orders to the optimal location
Once configured, Planet directs orders to the optimal fulfillment center, whether it be a warehouse or a store. Even if there is a single order with multiple items, Planet can split the order and offer different fulfillment methods.
Staff efficiency
Provide efficient fulfillment tools for store staff
Improve the fulfilment process for online and in-store orders by implementing user-friendly and high-performing applications that streamline the pick, pack, and dispatch process, compatible with any Android or web browser.
Boost store staff
Convert more sales with Endless Aisle and Queue Busting
Before your customers reach the checkout line, assist them in skipping it by accepting payments on the move. Or if your customers prefer to place orders in person, offer them a wide range of products in stock and convenient delivery options. Either way, one Android device can manage it all – at scale.
More retail solutions for your business
Planet OMS with full-stack payments is the unified partner for retailers. It provides local retail expertise to maximise operational efficiency.
Enable your customers to reserve products online and pick them up in-store easily. Increasing foot traffic and sales for your stores.
Get fast and secure automated VAT refunds. Streamline tax-free processes with with Planet with expert support and automated refunds.
Looking for versatility? Our standalone solutions shine across all industries, providing you with the ultimate flexibility.
Streamline operations with tailored OMS solutions
FRANCHISED AND COOPERATIVE NETWORKS
Built to support franchised and cooperative networks
Our solution seamlessly supports franchised and cooperative networks, with local and global merchandising, independent and mutualised stock and pricing policies. We provide automated tools to allocate revenue accurately and efficiently to stock owners.
Configuration and simulation
Test new strategies with powerful configuration and simulation
Benefit from extensive configuration capabilities and an orchestration simulator. Test new rules and strategies using past orders or create new ones.
Flexible implementation & customisation capabilities
Choose your implementation path and adapt to your needs
Flexible implementation with partners or your IT team. With the help of our Integration Partners, you can adapt our solution to meet your specific requirements. You have the freedom to develop and implement new features and customisations.
CONNECTORS & FRONT-END ACCELERATORS
Complete Retail Solution: rapidly deploy your omnichannel strategy
Seamlessly integrate with existing E-commerce platforms via connectors or build your own complete online shop with our integrated CMS module. Accelerate your Omnichannel transformation by rapidly deploying key features: Mobile POS for your in-store staff, or a unified basket merging online and physical purchases.
Case studies
Faguo
How Faguo simultaneously increased customer satisfaction and revenue
Faguo, a ready-to-wear retailer, has always been committed to providing its customers with the best shopping experience. However, the...
Freshground
How Freshground ditched the phone to take online payments at scale and securely
Freshground traditionally took payments manually, over the phone. This made it difficult to scale orders – and for customers to pay on...
FC Luzern
How Planet helped this Swiss Super League football club to boost online sales by 75% in four months
To better serve their fans and customers, Manuel Moor, Head of Finance at FC Luzern and his team were looking to bring their e-commerce...
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