Property management system

Run day-to-day hotel operations effortlessly

Protel Cloud PMS is the trusted provider that helps hotels manage reservations, billing, maintenance, reporting, analytics, and more.

Streamline operations, better the guest experience, and generate new revenue streams with a single, flexible partner for PMS.

Radisson Hotels
Soho House

Why leading hotels choose Protel Cloud PMS

Operational excellence

Manage day-to-day operations with ease

Traditional PMS’ can be complex and require hours of training. Protel Cloud PMS is user-friendly allowing your front desk staff to organize and execute check-in, check-out, billing, and housekeeping tasks. Even if your staff don’t have prior experience using a PMS, Protel Cloud PMS is intuitive and easy to adopt.

  • Save time with core operational processes at your fingertips
  • ​​​​​​​Quickly operate the PMS, regardless of technical expertise

Cloud-native technology

Equip staff to work securely from any location

Protel Cloud PMS is a cloud-native PMS by design, securing your most prized assets, while empowering staff with better and more convenient work experiences, as they can manage the PMS from anywhere.

  • Operate the PMS with agility and reliability (vs on-prem)
  • Improve cost efficiency with no need for upfront costs of hardware
  • Protect operations with advanced security by AWS

Protel Cloud PMS and full-stack payments

Cut the 8-12 hours time wasted on manual reconciliations

Hotels waste hours per week on the manual reconciliation of payments. Protel Cloud PMS unifies with full-stack payments seamlessly to replace these inefficiencies with one partner for better efficiency and profitability. On top of that, generate additional revenue streams through integrated currency services.

  • Save time and reduce errors by automating payment workflows
  • Work with one provider for PMS and Payments
  • Leverage reliable and credible payment partner for hospitality

Create seamless experiences

Make your guests the center of attention

Take the friction out of your guests' check-in and check-out experience. Offer a slick online booking  experience and payment process, personable check-in and check-out, and most of all, a comfortable, hassle-free stay. 

  • Integrate payments and personalise the guest experience with unrivalled payment methods (local, regional and global)
  • Securely take payments as staff do not handle sensitive card data


Connect multiple business-critical systems

With Protel Cloud PMS, you get a comprehensive ecosystem of integrations that sync with your PMS. With more than 1,100 integrations, hotels can continue to operate how they want, without compromising customisation. 

  • Sync your PMS with a range of integrations, ranging from Revenue analytics, Customer relationship analytics, BI, and more
  • Complement your tech stack
Case studies

CABINN Copenhagen
For over 28 years, CABINN has represented innovation in the hospitality industry. Today, it’s one of the largest Danish-owned hotel chains, with over 4,300 rooms across 10 hotels – and counting. With interiors inspired by ships’ cabins, the hotels pair innovative design with functionality. CABINN allows its guests to stay in city-centre locations, without compromising on value for money.
Blue Lagoon
Blue Lagoon
The Blue Lagoon is an iconic geothermal spa destination in Iceland that has attracted visitors from around the world since its founding in 1992. Beyond its restorative waters, the Blue Lagoon offers Michelin-star dining, luxurious spa treatments, aspirational accommodations, and a unique line of skincare products. It is more than just a tourist attraction – it is a sanctuary that promises an incomparable experience.
Viadellerose brand image
Viadellerose is a fashion brand with its roots in Italian design. The brand stands out through their bold, colourful pieces and courageous attitude to design. The brand is well-established in Turkey with 14 stores, plus a growing presence across Europe. Now, as the brand expands in Europe, they needed a Tax Free solution that would provide the best experience and service for their customers.

Hospitality solutions

Booking engine

Our booking engine gives you the edge that you need to stay ahead of the competition by offering potential guests an easy and efficient booking journey.

Learn more


High-speed internet, unlimited TV shows, and movies. Offer your guests state-of-the-art technology that can generate money for your hospitality business.

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Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. From wood to digital, choose the style that best suits your hotel's needs.

Learn more


Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. It provides local hospitality expertise to maximise operational efficiency.

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Learn more about the fascinating world of hotel technology in our blogs

person receiving payment with an integrated payment system
Integrated payments simplify transactions by embedding processing into the seller’s systems, enhancing user experience and operational efficiency. This method supports multiple payment options, reduces errors, and improves security. Businesses benefit from streamlined operations and detailed analytics, while customers enjoy quicker checkouts and more payment choices, fostering a seamless and secure shopping environment.
  • Payments
Order orchestration
The Planet Order Manager (OMS) revolutionises retail efficiency with its Orchestrator Selector. This advanced algorithm dynamically assigns orders to the best warehouses, optimising stock and delivery strategies based on various criteria. By enhancing operational efficiency and customer experience, the OMS meets evolving demands, making it indispensable for modern retailers aiming to streamline their order management processes.
  • Retail
Top 10 hotel payment types
Due to its international clientele and evolving technology, the hotel industry showcases diverse payment preferences. Payment methods have expanded from traditional cash or cards to include digital wallets, regional payment schemes, BNPL apps, and cryptocurrencies. Hoteliers must stay updated on these preferences to enhance guest satisfaction and remain competitive. The top payment methods include major credit cards, digital wallets, and innovative financing options, reflecting the industry’s rapid adaptation to global consumer trends.
  • Hospitality
  • Payments

What happens next?

Talk to one of our PMS experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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