Planet

Property management system

Run day-to-day hotel operations effortlessly

Protel Cloud PMS is the trusted provider that helps hotels manage reservations, billing, maintenance, reporting, analytics, and more.

Streamline operations, better the guest experience, and generate new revenue streams with a single, flexible partner for PMS.

Accor
Hyatt
Radisson Hotels
IHG
Champney's
Soho House

Why leading hotels choose Protel Cloud PMS

Operational excellence

Manage day-to-day operations with ease

Traditional PMS’ can be complex and require hours of training. Protel Cloud PMS is user-friendly allowing your front desk staff to organize and execute check-in, check-out, billing, and housekeeping tasks. Even if your staff don’t have prior experience using a PMS, Protel Cloud PMS is intuitive and easy to adopt.

  • Save time with core operational processes at your fingertips
  • ​​​​​​​Quickly operate the PMS, regardless of technical expertise

Cloud-native technology

Equip staff to work securely from any location

Protel Cloud PMS is a cloud-native PMS by design, securing your most prized assets, while empowering staff with better and more convenient work experiences, as they can manage the PMS from anywhere.

  • Operate the PMS with agility and reliability (vs on-prem)
  • Improve cost efficiency with no need for upfront costs of hardware
  • Protect operations with advanced security by AWS

Protel Cloud PMS and full-stack payments

Cut the 8-12 hours time wasted on manual reconciliations

Hotels waste hours per week on the manual reconciliation of payments. Protel Cloud PMS unifies with full-stack payments seamlessly to replace these inefficiencies with one partner for better efficiency and profitability. On top of that, generate additional revenue streams through integrated currency services.

  • Save time and reduce errors by automating payment workflows
  • Work with one provider for PMS and Payments
  • Leverage reliable and credible payment partner for hospitality

Create seamless experiences

Make your guests the center of attention

Take the friction out of your guests' check-in and check-out experience. Offer a slick online booking  experience and payment process, personable check-in and check-out, and most of all, a comfortable, hassle-free stay. 

  • Integrate payments and personalise the guest experience with unrivalled payment methods (local, regional and global)
  • Securely take payments as staff do not handle sensitive card data

Integrations

Connect multiple business-critical systems

With Protel Cloud PMS, you get a comprehensive ecosystem of integrations that sync with your PMS. With more than 1,100 integrations, hotels can continue to operate how they want, without compromising customisation. 

  • Sync your PMS with a range of integrations, ranging from Revenue analytics, Customer relationship analytics, BI, and more
  • Complement your tech stack
Case studies

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Blue Lagoon
Blue Lagoon
The Blue Lagoon is an iconic geothermal spa destination in Iceland that has attracted visitors from around the world since its founding in 1992. Beyond its restorative waters, the Blue Lagoon offers Michelin-star dining, luxurious spa treatments, aspirational accommodations, and a unique line of skincare products. It is more than just a tourist attraction – it is a sanctuary that promises an incomparable experience.
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Viadellerose brand image
Viadellerose
Viadellerose is a fashion brand with its roots in Italian design. The brand stands out through their bold, colourful pieces and courageous attitude to design. The brand is well-established in Turkey with 14 stores, plus a growing presence across Europe. Now, as the brand expands in Europe, they needed a Tax Free solution that would provide the best experience and service for their customers.
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Coffee from a Freshground coffee machine
Freshground
For over 40 years, Freshground has provided businesses across the UK with fresh, barista-style coffee. Freshground aims to inspire and engage corporate teams with high-quality coffee machines, water taps and premium coffee beans. Today, e-commerce plays a growing role in serving Freshground’s customer base. The team at Freshground knows how to deliver an exceptional coffee experience. So they needed an exceptional online payments experience too, ensuring a smooth journey for their customers from order to cup.

Hospitality solutions

Booking engine

Our booking engine gives you the edge that you need to stay ahead of the competition by offering potential guests an easy and efficient booking journey.

Learn more

Networking

High-speed internet, unlimited TV shows, and movies. Offer your guests state-of-the-art technology that can generate money for your hospitality business.

Learn more

Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. From wood to digital, choose the style that best suits your hotel's needs.

Learn more

Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. It provides local hospitality expertise to maximise operational efficiency.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

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A person making a payment using a Chinese payment method
China has rapidly evolved into a predominantly cashless society, where digital wallets like Alipay and WeChat Pay dominate, covering 90% of the mobile payments market. UnionPay remains vital, linking all ATMs and offering extensive card services. QR codes are essential for transactions, and for international merchants, adopting these methods is crucial to accessing the vast Chinese market.
  • Payments
  • Retail
  • Hospitality
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Person shopping
Retailers aiming to attract international shoppers must embrace a global approach, focusing on understanding diverse customer segments, optimising online presence, leveraging digital marketing, providing excellent customer service, offering tax-free shopping and dynamic currency conversion (DCC), and choosing versatile payment solutions. Planet's guidance breaks down this strategy into manageable steps, ensuring retailers can effectively reach and retain a broad international customer base by meeting their specific needs and preferences.
  • Tax-Free
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In-person payments contact
Setting up in-person payments is crucial for brick-and-mortar businesses, enabling sales transactions, inventory management, and accurate accounting. This involves selecting a suitable payment services provider, considering costs, security compliance, scalability, and industry expertise. Customising payment options and integrating them with business operations, alongside choosing the right hardware, ensures a smooth setup. Proper research and selection pay off, facilitating growth and providing a seamless customer experience.
  • Payments
  • Hospitality
  • Retail

What happens next?

Talk to one of our PMS experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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