Property Management System (PMS)

Run day-to-day hotel operations effortlessly

Protel Cloud PMS is the trusted provider that helps hotels manage reservations, billing, maintenance, reporting, analytics, and more.

Streamline operations, improve the guest experience, and generate new revenue streams with a single, flexible partner for PMS.

Why leading hotels choose Protel Cloud PMS

Operational excellence

Manage day-to-day operations with ease

Traditional PMS’ can be complex and require hours of training. Protel Cloud PMS is user-friendly allowing your front desk staff to organise and execute check-in, check-out, billing, and housekeeping tasks. Even if your staff don’t have prior experience using a PMS, Protel Cloud PMS is intuitive and easy to adopt.

Save time with core operational processes at your fingertips
Quickly operate the PMS, regardless of technical expertise

Cloud-native technology

Equip staff to work securely from any location

Protel Cloud PMS is a cloud-native PMS by design, securing your most prized assets, while empowering staff with better and more convenient work experiences, as they can manage the PMS from anywhere.

Operate the PMS with agility and reliability (vs on-prem)
Improve cost efficiency with no need for upfront costs of hardware
Protect operations with advanced security by AWS

Protel Cloud PMS and full-stack payments

Cut the 8-12 hours time wasted on manual reconciliations

Hotels waste hours per week on the manual reconciliation of payments. Protel Cloud PMS unifies with full-stack payments seamlessly to replace these inefficiencies with one partner for better efficiency and profitability. On top of that, generate additional revenue streams through integrated currency services.

Save time and reduce errors by automating payment workflows
Work with one provider for PMS and payments
Leverage reliable and credible payment partner for hospitality

Discover full-stack payments

Create seamless experiences

Make your guests the center of attention

Take the friction out of your guests' check-in and check-out experience. Offer a slick online booking experience and payment process, personable check-in and check-out, and most of all, a comfortable, hassle-free stay.

Integrate payments and personalise the guest experience with unrivalled payment methods (local, regional and global)
Securely take payments as staff do not handle sensitive card data

Integrations

Connect multiple business-critical systems

With Protel Cloud PMS, you get a comprehensive ecosystem of integrations that sync with your PMS. With more than 1,100 integrations, hotels can continue to operate how they want, without compromising customisation.

Sync your PMS with a range of integrations, ranging from revenue analytics, customer relationship analytics, BI, and more
Complement your tech stack

Discover our hospitality integrations

Customer stories

Radisson Collection Hotel, Santa Sofia Milan

How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan

To provide a seamless payments experience, the Radisson Collection Hotel, Santa Sofia Milan needed a flexible Gateway solution that...

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Hollybourne Developments

How Hollybourne Developments streamlined operations by combining Protel Cloud PMS and Payments

For over twenty years, Hollybourne Developments has run three hotels in Alton and Basingstoke. Each hotel has different audiences and...

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Ma-Afrika Hotels

How Protel Cloud PMS transformed The Stellenbosch Hotel’s operations

The Stellenbosch Hotel needed a user-friendly PMS to streamline their operations. Ma-Afrika Hotels, the company that owns The Stellenbosch...

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Talk to one of our experts today

We will call you to outline your exact needs - a quick 15-minute call.
Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.