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Hospitality

Planet for hospitality

Planet combines the power of Payments, Software and Networking on a single platform to help hospitality brands deliver the best experiences.

The world's leading hospitality brands choose Planet for its unmatched expertise in hospitality, comprehensiveness and flexibility.

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Accor
Hyatt
Radisson Hotels
IHG
Oracle
Cafe Nero
Champney's
Hard Rock Cafe
Soho House
Starbucks

Make exceptional experiences the norm

We amaze your customers

Keep them coming back for more

Increasingly, demanding guests want everything to be faster, easier, and more personalised. It’s not the exception, it’s the new norm. 1000’s of world-leading hospitality brands in 100+ countries trust Planet’s hospitality-specific technology to transform their operations and guest experiences.

  • Empower your staff to provide wonderful guest services with technology that connects seamlessly in the background
  • Instantly recognise your guests along every step of the journey
  • Enable guests to pay on their own terms – use their own currency and settle their bill using any payment method they prefer
Discover our hospitality payment solutions
Man checking into a hotel in a suit

We save you time and money

Integrate your systems

Siloed operations are costly, complex and inefficient. Planet enables better, more connected operations through a single technology partnership for hospitality software and payments.

  • Reduce operating costs through a single technology partnership with one contract and one point of contact
  • Connect your PMS to a full range of Planet solutions, full stack payments, Pay-By-Link, Web Booking Engine & Networking. Along with the largest marketplace of 3rd party software apps to manage your business more effectively
Hospitality we save

We help you generate more revenue

Unlock more spending everywhere

Hospitality brands turn to Planet to strategically maximise revenue from every customer interaction, seamlessly. Without Planet, brands risk further cost pressures.

  • Capture incremental revenue from your forex payments using our Dynamic Currency Conversion product
  • Generate incremental revenue from your eCommerce sales and present all of your prices in your customer’s home currency by using our Multi-Currency Pricing solution
Discover how to generate revenue
Hospitality we save
Case studies

Chopard main
Chopard
Chopard's live shopping drove new sales and engagement among regional Chinese customers
Chopard is a Swiss manufacturer and retailer of luxury watches, jewellery and accessories. Founded in 19th century, Chopard is best known for making high-quality Swiss watches and jewellery, and its clients have included Tsar Nicholas II of Russia. Conscious of the great potential among EU expatriate Chinese, the brand partnered with Planet to promote its product through WeChat live shopping.
Read full case study
Hard Rock Hotel Madrid bar
Hard Rock Hotels
How this Hard Rock Hotel enhanced the guest experience with a full stack, efficient payment solutions
It all began with a guitar donated by rock legend Eric Clapton to the original Hard Rock Cafe in London. From there, the Hard Rock brand has become a global icon. Now, Hard Rock Hotels span the globe, defined by an uncompromising dedication to hospitality. Hard Rock Hotel Madrid is found in the Golden Triangle of Arts in the city centre. And like many in the Hard Rock Hotel chain, the hotel benefits from Planet’s full-stack payment solutions.
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Capes hanging in store from Capas Sesena | Planet case study
Capas Seseña
Tech meets tradition: How Capas Seseña reduced international transaction costs by 2%
Capas Seseña is an iconic brand specialising in traditional Spanish capes. Over its century-long history, the Spanish brand has dressed celebrities from Rudolph Valentino and Picasso to Michael Jackson and Jeff Bezos – as well as Hillary Clinton and Carolina Herrera. For over 20 years, the brand has benefitted from Planet’s complete payment solution.
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Hospitality solutions

Cloud PMS

A PMS that helps hotels maximise operational efficiency and elevate the guest experience – all through a single provider.  

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Networking

High-speed internet, TV shows and movies. Offer your guests state-of-the-art technology that generates money for you.

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Gift Card

Best-in-class gift card solution that helps hoteliers to protect and generate new revenue. Choose any style of gift card you like.

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Payments

Protel Cloud PMS with full-stack Payments is the unified partner for your hotel. Including DCC so you can generate income.

Learn more

Learn more about the fascinating world of hotel technology in our blogs

Credit card do not honor
Credit card "Do Not Honor”: Meaning and main causes
Do Not Honor means that the cardholder’s issuing bank cannot authorise the transaction for one of many possible reasons. Usually presented to merchants as error code 05 or 2000, Do Not Honor is a generic decline code and doesn’t provide a specific explanation for the decline.
  • Payments
  • Hospitality
  • Retail
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Planet x Zippin x SSP
Planet partners with SSP Group and Zippin to launch new AI-powered frictionless stores at Oslo Airport and Dublin Airport
Planet, a global technology leader providing integrated software and payment services, has today announced its role in the development of two frictionless, checkout-free stores at Oslo Airport and Dublin Airport, alongside partners SSP Group and Zippin.
  • Payments
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Integrate a payment gateway into a mobile app
How to integrate a payment gateway into a mobile app
A guide to integrating payment gateways in mobile apps, from plug-and-play solutions to bespoke development challenges.
  • Payments
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See all posts

What happens next?

Talk to one of our hospitality technology experts

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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