CASE STUDIES • Tripidi

Discover how Tripidi used Alipay and WeChat Pay to increase in-store revenue

Tripidi, an airport retail store that provides Europe's best brands to travellers, faced the challenge of providing its customers with a convenient, safe, and easy payment solution. Tripidi needed a payments partner that could maximize the potential offered by Alipay and WeChat Pay to help the company grow its revenue and provide a better retail experience.

Challenge

Tripidi, an airport retailer primarily dealing with Chinese shoppers, needed a payments partner that could provide a full range of digital wallets e.g. Alipay, PayPal and WeChat Pay, and provide extensive support across its flagship retail stores in Frankfurt and Vienna.

Solution

Tripidi chose Planet, a global integrated payments leader, as its partner to provide Alipay and WeChat Pay payment services and value-added support for its flagship airport stores in Germany and Austria. Planet's extensive experience in serving Chinese shoppers, combined with its expertise in the Alipay and WeChat Pay marketing ecosystems and cultural sales training, were instrumental in winning the contract.