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Descubre cómo Tripidi utilizó Alipay y WeChat Pay para aumentar los ingresos en las tiendas
Descubre cómo Tripidi utilizó Alipay y WeChat Pay para aumentar los ingresos en las tiendas
De un vistazo
- Comodidad: los clientes chinos pueden pagar cómodamente sus productos con monederos digitales, lo que mejora su experiencia de compra.
- Ingresos: los servicios de consultoría de marketing y ventas de Planet ayudan a Tripidi a aumentar sus ingresos y a generar un mayor número de clientes.
- Formación: Los empleados de Tripidi se beneficiaron de la formación cultural en ventas de Planet y de la gestión de cuentas locales.
"Necesitábamos encontrar un socio de pagos que nos ayudara a maximizar el potencial que ofrecen Alipay y WeChat. La gran experiencia de Planet en satisfacer las necesidades de los compradores chinos, junto con su gestión de cuentas locales, nos ayudará a aumentar nuestros ingresos y a ayudar a nuestro personal a ofrecer una mejor experiencia de venta."
Jennifer Noelle
Tripidi, Managing Partner
El reto
Tripidi, an airport retailer primarily dealing with Chinese shoppers, needed a payments partner that could provide a full range of digital wallets e.g. Alipay, PayPal and WeChat Pay, and provide extensive support across its flagship retail stores in Frankfurt and Vienna.
La solución
Tripidi chose Planet, a global integrated payments leader, as its partner to provide Alipay and WeChat Pay payment services and value-added support for its flagship airport stores in Germany and Austria. Planet's extensive experience in serving Chinese shoppers, combined with its expertise in the Alipay and WeChat Pay marketing ecosystems and cultural sales training, were instrumental in winning the contract.
El resultado
Through Planet, Tripidi's Chinese customers are able to enjoy convenient, safe, and easy payments using their Alipay and WeChat Pay digital wallets to pay for their products, which encourages them to spend more in-store. Planet's marketing and sales consultancy services have helped drive footfall and generate additional revenue for Tripidi by increasing the visibility of the stores and range of products offered to its shoppers. This partnership has helped Tripidi grow its revenue and provide a better retail experience for its customers.
