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Découvrez comment Tripidi a utilisé Alipay et WeChat Pay pour augmenter ses revenus en magasin
Découvrez comment Tripidi a utilisé Alipay et WeChat Pay pour augmenter ses revenus en magasin
En un coup d’œil
- Commodité : les clients chinois peuvent facilement payer leurs achats avec des portefeuilles numériques, offrant ainsi une meilleure expérience d'achat.
- Revenus : les services de conseil en marketing et en vente de Planet aident Tripidi à augmenter ses revenus et à générer un trafic supplémentaire.
- Formation : les employés de Tripidi ont bénéficié de la formation de vente culturelle de Planet et de la gestion de compte locale dédiée.
“Nous devions trouver un partenaire de paiement pour nous aider à maximiser le potentiel offert par Alipay et WeChat. L’expérience approfondie de Planet dans la satisfaction des besoins des acheteurs chinois, associée à leur gestion locale des comptes, nous permettra d’augmenter nos revenus et d’aider notre personnel à offrir une meilleure expérience de vente.”
Jennifer Noelle
Tripidi, Managing Partner
Le défi
Tripidi, an airport retailer primarily dealing with Chinese shoppers, needed a payments partner that could provide a full range of digital wallets e.g. Alipay, PayPal and WeChat Pay, and provide extensive support across its flagship retail stores in Frankfurt and Vienna.
La solution
Tripidi chose Planet, a global integrated payments leader, as its partner to provide Alipay and WeChat Pay payment services and value-added support for its flagship airport stores in Germany and Austria. Planet's extensive experience in serving Chinese shoppers, combined with its expertise in the Alipay and WeChat Pay marketing ecosystems and cultural sales training, were instrumental in winning the contract.
Le résultat
Through Planet, Tripidi's Chinese customers are able to enjoy convenient, safe, and easy payments using their Alipay and WeChat Pay digital wallets to pay for their products, which encourages them to spend more in-store. Planet's marketing and sales consultancy services have helped drive footfall and generate additional revenue for Tripidi by increasing the visibility of the stores and range of products offered to its shoppers. This partnership has helped Tripidi grow its revenue and provide a better retail experience for its customers.
