Hamburger Menu
See All Case Studies

CASE STUDIES • Le Coq Sportif

How Le Coq overcame payment challenges and drove additional Asian footfall

Le Coq Sportif is a well-established French sportswear brand, long associated with the Tour de France. Traditional payment terminals limited their ability to accept various payment methods in-store, leading to a poor customer payment experience. To overcome this challenge, Le Coq Sportif needed a comprehensive payment solution.


Le Coq Sportif in Spain faced a significant challenge in processing payments efficiently and accepting a wider range of payment methods, including digital wallets like Alipay and WeChat Pay. Their traditional payment terminals restricted their ability to offer multiple payment options, leading to a poor customer payment experience.


Planet's unique all-in-one Retail payments solution provided Le Coq Sportif with a single device that integrated all popular payment methods, including digital wallets, VAT refunds, and the ability for tourists to pay in their own currency. This allowed customers to pay how they wanted to and delivered cost and time savings for the retailer.

Le Coq Sportif

Le Coq Sportif


As a result of Planet's technical solution, Le Coq Sportif was able to process transactions extremely quickly, leading to a better in-store customer experience. The all-in-one Retail payments solution also helped attract Asian shoppers who use WeChat and Alipay ecosystems and drive footfall into the store. With Planet's support, Le Coq Sportif provided a better payment experience for all customers while driving more revenue and saving time and money.


process transactions and provide a better in-store customer experience


more Asian shoppers using WeChat and Alipay ecosystems generating more revenue


profitability by streamlining payment process & accepting a wider range of payment method

Le Coq Sportif circle

“For us at Le Coq Sportif it’s vital to accept all the payment options and to process transactions rapidly. Planet’s all-in-one solution allows us to do that.”

Albert B.

Spanish Retail Coordinator, Le Coq Sportif

Let’s help you get ready to welcome back your Asian customers  so you can deliver them a memorable experience and grow your revenue.

One single partnership to delight your Asian customers

Get in touch with our team - and a dedicated local consultant will work with you to find a solution that works best for your business.

Check this box to give consent to receiving updates about Planet’s products, events, trainings, reports and services

By submitting this form, you accept the terms in our Privacy Policy.