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Cómo Le Coq superó los problemas de pago y consiguió más visitantes asiáticos
Cómo Le Coq superó los problemas de pago y consiguió más visitantes asiáticos
De un vistazo
- Le Coq Sportif puede ahora procesar rápidamente las transacciones y ofrecer una mejor experiencia al cliente en la tienda.
- Además, la marca puede atraer a más compradores asiáticos que utilicen los ecosistemas WeChat y Alipay, generando más ingresos.
- Aumento de la rentabilidad agilizando los procesos de pago y aceptando una gama más amplia de métodos de pago.
“Para nosotros en Le Coq Sportif es vital aceptar todas las opciones de pago y procesar las transacciones rápidamente. La solución todo en uno de Planet nos permite hacerlo.”
Albert B.
Le Coq Sportif, Spanish Retail Coordinator
Le Coq Sportif
El reto
Le Coq Sportif in Spain faced a significant challenge in processing payments efficiently and accepting a wider range of payment methods, including digital wallets like Alipay and WeChat Pay. Their traditional payment terminals restricted their ability to offer multiple payment options, leading to a poor customer payment experience.
La solución
Planet's unique all-in-one Retail payments solution provided Le Coq Sportif with a single device that integrated all popular payment methods, including digital wallets, VAT refunds, and the ability for tourists to pay in their own currency. This allowed customers to pay how they wanted to and delivered cost and time savings for the retailer.
El resultado
As a result of Planet's technical solution, Le Coq Sportif was able to process transactions extremely quickly, leading to a better in-store customer experience. The all-in-one Retail payments solution also helped attract Asian shoppers who use WeChat and Alipay ecosystems and drive footfall into the store. With Planet's support, Le Coq Sportif provided a better payment experience for all customers while driving more revenue and saving time and money.
