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Security & Compliance

Enjoy the security advantages of a global market leader

Highly scalable infrastructure, dependable payment processing, and maximum availability.

The world’s smartest brands trust Planet

Top performance even during peak loads

Whether selling tickets or holding a blowout sale, our systems deliver top performance even during peak loads thanks to our dedicated, highly scalable infrastructure that connects multiple data centres.

Purchases completed in record time

With 99.9% availability and the fastest payment processing, we complete your purchases in record time. Independent anti-DDoS solutions ensure smooth transactions even in times of crisis.

24/7 expert security

We offer the platform and ideal storage solution for your data in cooperation with the leading experts in firewalls, databases, networks and development. And because problems don’t just happen during business hours, we’re on-call 24/7.

Seamless integration of new releases

New features, and weekly updates – take advantage of our fast time-to-market. Our peerless system architecture enables us to install new releases in real time and without disruptions.

Security from the ground up

Safeguard your platform with comprehensive security: filter out invalid card numbers and prevent fraud, chargebacks and erroneous transactions

  • Signed transactions
  • Luhn check
  • 3-D Secure

Reduce the likelihood of fraud

Minimise your fraud exposure and use our API solutions to tailor the risk profile directly to your strategy and daily operations

  • Limit authorisation requests
  • Blacklists and whitelists
  • Validate a card’s country of origin

A specialised security network

Thanks to our network of certified fraud prevention specialists, we tailor security solutions to precisely meet your business needs

  • Leader fraud detection network
  • Over 250 different data points
  • Machine learning scoring

Security first with PCI

Planet (formally Datatrans) is PCI Level 1 certified and has been since 2006. We work hand-in-hand with credit card companies, auditors and the PCI Council. In addition, we are registered with Visa and Mastercard as a premium payment service provider.

PCI DSS Level 1 Certificate

Visa Europe Merchants

Mastercard SDP Compliance

PCI Compliance PCI Compliance

Fully compliant with GDPR

We securely process personal data and fully comply with the EU General Data Protection Regulation (GDPR). Together with external legal advisers, we ensure that personal data is processed in observance of the law and meets all GDPR regulations

Privacy Policy

GDPR Compliance GDPR Compliance

Long-term focus, top ratings

Long-term customer relationships instead of quick profits – that’s what success means to us. So, it’s no surprise that we receive Dun & Bradstreet’s top rating every year: minimum risk of business failure. This industry quality certificate stands for the highest level of stability.

Dun & Bradstreet Certificate

Dun & Bradsheet Rating Dun & Bradsheet Rating

What happens next?

Talk to one of our experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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