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Genuine Irish Hospitality at The Keadeen Hotel, powered by HotSoft PMS
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Genuine Irish Hospitality at The Keadeen Hotel, powered by HotSoft PMS
At a glance
- Saving time with instant reporting, enabling staff to focus on guest experiences
- Optimised operations across 69 rooms, event suites, leisure centre, bar, and restaurant
- Reliable data retention with over 27 years of guest information preserved
The challenge
Running a hotel is like conducting an orchestra — every department must work in harmony, from the front desk and housekeeping to events, dining, and leisure. With 69 bedrooms, multiple venues, and a steady flow of guests, there are countless moving parts. Without the right PMS, small inefficiencies quickly become big headaches. The Keadeen needed a simple yet powerful PMS to bring all of these different departments together.
The solution
Designed for ease of use and backed by exceptional support, HotSoft has always evolved to meet hotelier’s needs. Offering fast reporting, seamless upgrades, secure data migration and exceptional support. New staff onboard quickly, enabling teams to operate efficiently across all departments. It saves hours daily — what “would probably take 3 or 4 hours, HotSoft spits out a report and takes five minutes.” Which gives more time to focus on delivering personal guest experiences.
The result
The continuous investment from Planet has ensured that HotSoft scales with a hotel’s growth, maintaining speed and reliability as operations evolved. The PMS streamlines day-to-day tasks, safeguarded guest data across upgrades, and empowered staff with real-time insights. HotSoft keeps all areas in sync, automating the admin, and ensuring that the team can focus on what matters most: creating exceptional guest experiences. HotSoft stays future-ready, allowing Keadeen to deliver the warmth of Irish hospitality while keeping pace with industry change — a partnership set to last for another 27 years!
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