Hoist Group is now Planet

Welcome to Hoist's new home!

Easy access to sales, customer support and more.
Our exciting journey, software, support and hospitality dedication continues here at

Hoist Group Hoist Group
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"Since Planet combined with Hoist Group, protel Hotelsoftware, Datatrans and Proximis to power digital commerce, with industry leading cloud software and payments solutions for the Hospitality, Retail, and Financial Services verticals, you can find Hotsoft PMS and other Hoist products here."

Hoist Group

Headquarters: Röntgenvägen 2, 171 54 Solna, Stockholm, Sweden




How can we help you today?


We are streamlining our support, and if you have a technical issue or need support troubleshooting, you can contact local support here.  


Network Support

For network and applications support please contact Hoist Group support via e-mail: 
or via your local number on the support page.  


Contact us

Not finding what you're looking for here?

Simply drop us a line explaining what you need, and we'll be right back in touch. 

Contact us

Product portfolio

To quickly find the new product page here at Planet, please select below:

Get in touch

Hoist questions answered

Hoist is part of Planet. Ask us any questions you may have by using this form.

Property management
Systems to simplify operations, tailored specifically for hoteliers.

Gift cards
Gift cards built for hospitality. Best-in-class gift card solution that helps hoteliers to protect and generate new revenue.

Dashboard & more
The all-in-one dashboard built by hoteliers, for hoteliers.

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Hospitality software and payments suite

Planet’s integrated PMS (formerly protel and Hoist Group) and payments solutions give your people the power to create brilliant, seamless guest experiences.