Back
As we step into 2026, HotSoft continues to evolve with one purpose in mind: helping your hotel operate with more efficiency, more control and a smoother guest journey. This edition brings together the latest enhancements in HotSoft PMS, new integrations across our ecosystem, and a look at what’s coming next.
In this issue
- What’s new in HotSoft
- Integrations
- What´s next
- Boost your performance
- Connect with our team
What’s new in HotSoft
Hotsoft R83–R84 dashboard
Your key hotel metrics in one clear, real‑time view
The new HotSoft dashboard gives you a quick, personalised view of what’s happening in your hotel right now. With real‑time widgets showing arrivals, departures, occupancy and other key updates, you can start your day with the information that matters most, all in one place.
You can customise the dashboard by adding, removing or moving widgets, so your view reflects the way you work. And when you need more detail, you can open it with a single click. Learn more here
HotSoft credit card storage
Safer, smoother payments with HotSoft & Datatrans
Credit card handling is a moment where guests expect complete trust. With our new Datatrans integration, every transaction is securely tokenised. Guest data stays protected while your team continues working with the same familiar flow.
This means less exposure to sensitive data, giving you a lower risk of fraud and faster, more reliable authorisations.
Multi‑room allotment handling
Faster and easier control of your room allotments
We’ve added a new Manage Allotments window that lets you review and update multiple rooms at once. No more editing them individually.
From this window you can:
- Return Allotment – Send the room back to the Reservation Pool
- Remove Allotment – Remove the room from the allotment
- Assign Allotment – Add the room to the allotment
Learn more under Allotments | Managing in the Online Help pages.
Open API improvements
Smoother, more flexible integrations for your partners
We’re expanding the Hotsoft Open API to give partners better access to reservation, folio and guest data, while improving how activity is tracked and logged across the system.
More everyday enhancements that make work easier
We’ve also introduced a series of smaller improvements across Hotsoft to make everyday work smoother. These include more flexible report formatting, better control over which rates sync to your CRS, clearer loyalty and member data, smoother integrations with external partners, and small interface refinements that make navigation easier. Together, these updates help your team work more confidently and keep your system running reliably.
Integrations to empower your operations
- Canary Technologies: A guest‑management platform that simplifies check‑in, payments and communication, helping your team save time and reduce fraud.
- OtelAI: An AI‑powered operations tool that tracks performance in real time and gives you insights to boost revenue and cut costs.
- Ewattch: An energy‑management solution that helps you monitor consumption, improve efficiency and meet regulatory requirements.
What´s next
More integrations and smarter automation
We’re continuing to invest in features that make HotSoft more connected, compliant and effortless to use. The upcoming developments focus on simplifying invoicing, keeping you aligned with national reporting requirements, and making payments even smoother across the Planet ecosystem.
- Our new BeInvoice integration helps hotels meet growing e‑invoicing requirements. The first supported markets include Latvia, France, Denmark and other French‑ and Latvian‑speaking regions, with more to follow.
- Updated MEX reporting for Norway Statistics Norway (SSB) is updating its reporting requirements. We’re preparing the necessary changes so hotels in Norway can continue submitting their accommodation data without interruption.
- We’re introducing increased automation, improved deposit management and other refinements across the Planet payment experience. More details will follow as these enhancements roll out.
Boost your performance
Bring payments inside your PMS
Native payments remove friction from your daily operations. When payments flow directly through your PMS, your team avoids manual reconciliation, reduces errors and delivers a faster, more consistent guest journey.
- Faster check‑in and check‑out
- Fewer errors and less manual work
- Lower operational costs
- Reduced fraud and chargeback risk
- A smoother guest experience from start to finish
Connect with our team
Irish Hotels Federation (IHF), 25–27 February 2026. Killarney Convention Centre. Stand 64
ITB Berlin, 4–6 March 2026. Messe Berlin. Hall 9, Stand 118
Need help or want to share feedback? We’d love to hear from you. Whether you have ideas for new features, suggestions for improvements or simply want to share what’s working well, feel free to reach out: contact.hotsoft@weareplanet.com
