Learn why Hotel VIU Milan chose Planet for his payment and software upgrade
Challenges
Hotel VIU Milan was looking for a payment partner that could support them though the entire process of installation, customer care. The main challenge was finding an efficient payment system that could be integrated to their stystems, in order to reduce manual, overly complex processes, such as pre-authorization.
Solution
We supported Hotel VIU Milan throughout the installation and training phase with our local payment experts, and Planet payment systems integrated perfectly with Hotel VIU Milan software and PMS, allowing the hotel staff to offer a consistent and hassle-free guest experience.
Hotel VIU Milan
Hotel VIU Milan
The world’s smartest brands choose Planet
Products that help you unleash true hospitality
Joined-up, guest-focused software that boosts revenue - and gets you closer to your guests.
Joined-up payment
Connected, built-in payment solution - gateway, acquiring, processing, currency conversion, clearing and settlement all on one platform.
Technology that takes the strain
Centralised bookings and reservations, front desk functionality and rate management - all automated, all joined up.
The latest, best hotel technology
Access a marketplace with 1000+ add-ons and plugins. Think App Store but for hotel technology.
Smooth, secure payments wherever and however your guests want to pay.
Total integration
Planet's payments platform integrates completely with Planet's own PMS or with an existing system. That means every one of your guest’s transactions is flexible and fuss-free. That’s great for your guests - and for your people
Peace of mind
Our payment technology is hosted in a P2PE PCI Level 1 resilient platform, offering you the highest level of data security.
Complete flexibility
Our next-generation android terminal devices support chip and pin, contactless and currency conversion - all on a single device. Real-time currency conversion means guests can pay in the currency that suits them - and you earn every time they do.
Automate time-consuming tasks, simplify processes and make guest communication a breeze.
Boost revenue
With our easy-to-use, all-in-one Property Management Software, you get more value from your properties. Adjusting prices, getting alerts about occupancy gaps and analysing web traffic to understand when and how your guests book.
Build loyalty
Automated processes give your guests an easier and more enjoyable experience. Online check-in makes for happy arrivals. And because you can see all your guest messages in one place, guest communications are faultless.
Get more direct bookings
Our team knows Google inside and out. That means they can boost your rankings. So you get more direct bookings.
Turn thousands of transactions into frictionless revenue-generating opportunities for your business.
Easy for your guests
Guests enjoy the choice and convenience of paying in the currency they know best – their own.
Earn with every transaction
Earn additional profit margin on each Pay in Your Currency transaction.
Access the newest and the best hotel technology. Where everything can be customised, and everything works with everything else.
Cut costs
With Marketplace technology, implementation happens in one-click. So you save on integration costs straight away.
Up and running. Fast.
Click-to-try or click-to-buy from game-changing applications. Every app has been painstakingly certified to run smoothly within the Protel system.
Vendor neutral
Every Marketplace app is from a best-in-class technology vendor. They work seamlessly together, sharing data in a single pool, and helping you to build a clearer picture of your property and your customers.
Digital Networking Services
At-home TV Experience
Guests can watch all their favourite shows, cast-to-TV and even shop form their TV.
Fast Internet You Can Rely on
A 360° turnkey internet solution built specifically for the hospitality industry.
Digital Signage Solutions
Designed to optimise communication, display engaging ads and enhance your properties sophistication with a stunning design.
“We were pleased to find such professionalism not just in terms of a systems that work, but in the preparatory phase too. We had somebody assigned to us, helping to explain the system, the platform.”
Diego Novarino
General Manager, Hotel VIU Milan
Get in touch
Consistently great guest experiences start with a conversation
Your property and its guests are different from any others. That means there are different opportunities to make the most of Planet software and technology. Use this form to connect with the right Planet person, and start a conversation about the difference we can make to your business, your people - and your guests.
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