Alipay provides a mobile-first, QR-code-based payment experience that is fast, familiar, and user-friendly. Shoppers scan a merchant’s QR code or present their own for the cashier to scan, completing the transaction within seconds.

For merchants, Alipay enables access to a growing number of outbound Chinese travellers and cross-border online shoppers. In addition to payments, Alipay offers marketing tools, loyalty programmes, and location-based services that help businesses increase visibility and engage directly with users in the Alipay app.

Key features and benefits

• Massive user base: Over 1 billion active users, primarily in China and among Chinese tourists abroad.
• Mobile-first experience: QR code payments allow quick, contactless smartphone transactions.
• Cross-border support: Merchants receive settlement in their local currency, while customers pay in Chinese yuan.
• Built-in marketing tools: Businesses can run promotions, share store information, and offer digital coupons within the Alipay ecosystem.
• Trusted brand recognition: Chinese consumers are more likely to complete purchases when their preferred payment method is accepted.
• Fraud protection and security: Transactions are encrypted and monitored in real time, ensuring peace of mind for both parties.

Ideal for retail, hospitality, and tourism

Alipay is a must-have for merchants catering to Chinese travellers and international shoppers. Luxury boutiques, department stores, hotels, restaurants, and airport retailers benefit from offering a payment method that meets customer expectations.

Alipay offers consumers a convenient, language-localised payment experience that eliminates the need to carry cash or exchange currency abroad.

Straightforward integration with Planet

Planet supports Alipay as part of its global portfolio of payment solutions. Merchants can activate Alipay quickly through Planet’s platform, accessing a powerful combination of payment processing and customer engagement tools.

By accepting Alipay with Planet, businesses can increase sales, build brand trust with Chinese consumers, and tap into one of the world’s most influential digital ecosystems.