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Come la soluzione integrata di Planet per i pagamenti e il software ha modernizzato questo storico hotel Radisson
Below 1000
Hospitality
Milano, Italia
Come la soluzione integrata di Planet per i pagamenti e il software ha modernizzato questo storico hotel Radisson
In sintesi
- PMS e pagamenti completamente integrati
- Tokenizzazione per la sicurezza dei dati delle carte
- Check-in e check-out degli ospiti più rapidi
"Come nostro fornitore di pagamenti preferito, siamo soddisfatti di come la soluzione integrata di Planet abbia aiutato il nostro team a diventare più efficiente e a offrire ai nostri ospiti un'esperienza eccellente al Santa Sofia. In particolare, dal punto di vista della sicurezza, la soluzione di tokenizzazione ci permette di garantire la privacy dei dati dei nostri ospiti durante il loro soggiorno."
Giovanni Borgese
Radisson Collection Hotel, Santa Sofia Milan, IT Manager Italy
The challenge
To provide a seamless payments experience, the Radisson Collection Hotel, Santa Sofia Milan needed a flexible Gateway solution that integrated fully with their existing PMS, so accounting and reconciliations could be centralised. Their goal was to reduce security risks and human error from manually inputting card details. Plus, the hotel wanted to boost efficiency and save time, offering a smoother, streamlined payment experience for their guests.
La soluzione
Planet’s integrated payments with PMS solution transformed the Radisson Collection Hotel, Santa Sofia Milan’s approach to payments. As their preferred corporate partner for integrated payment solutions, Planet was the only provider that could integrate with the hotel’s PMS. This gives guests a frictionless experience and allows staff to securely and efficiently take payments.
Il risultato
The Radisson Collection Hotel, Santa Sofia Milan is now ready for the future of hospitality, with a fully integrated payments and software solution tailored to their needs and the needs of their guests. Planet has supported their tokenisation solution, avoiding security risks from manually dealing with guest card details. And with Planet’s integrated solution, the team have centralised reconciliations and accounting. This has ensured an efficient experience for guests and given staff more time back to focus on delivering a luxury guest experience.
