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Welcome to protel’s new home

Protel is now Planet

Our exciting journey and hospitality dedication continue here at weareplanet.com. Find more information about our products or contact customer support.

Our product portfolio

To quickly find the new product page here at Planet, please select below.

Protel Cloud PMS

Our intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments. Billing and invoicing functions to help keep track of every transaction.

Integration marketplace

Newest hotel-friendly Apps meet tech-friendly hotels. Everything can be customised, and everything works with everything else. The Marketplace offers ready-to-deploy technologies, seamlessly integrated into the technology stack.

Hotel Booking Engine

Our booking engine gives you the edge that you need to stay ahead of the competition by offering potential guests an easy and efficient booking journey.

Explore our comprehensive software and payments suite Protel Cloud PMS and Planet's payments solutions give your people the power to create brilliant, seamless guest experiences. Learn more

How can we support you today?

Protel Support

Access Protel support. Quick solutions and expert assistance are just a click away!

Protel ticketing system

Do you need to create or check a Protel support ticket? If you’re an existing customer, log in to our support portal with your username and password here.

Remote support

Have you received a session key or code? Enter it here for remote troubleshooting

Learn more about our commitment to GDPR compliance Learn more

What happens next?

Talk to one of our experts today

  • We will call you to outline your exact needs - a quick 15-minute call.
  • Once we understand how best to assist you, we can initiate the hassle-free onboarding process.
  • Finally, a dedicated consultant from Planet will reach out to get you operational as soon as possible.

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