In the evolving landscape of the hospitality industry, adopting hosted solutions is less of a choice and more of a necessity. Drawing from two decades of experience, it is evident that transitioning to hosted solutions isn't merely a matter of enhancing efficiency; it's about reshaping how we manage data in the sector, fostering a more adaptable and reliable business model.

PCI compliance refers to implementing and maintaining the data security requirements set out by the Payment Card Industry Data Security Standard (PCI DSS). This set of rules is specifically designed to protect sensitive cardholder data when processing card transactions.

Auth0 is a platform companies and web developers use to verify a user’s identity before giving them access to websites and applications. It’s a flexible, secure, and user-friendly way to let genuine customers in while keeping malicious and fraudulent parties out.

This article will explore the multifaceted benefits of booking engines - from increasing revenues to providing an elevated guest experience - and how their integration is reshaping the landscape of hotel management.

A chargeback is the process of reversing a card payment and returning the money to the cardholder's bank, usually due to a disputed or unauthorised transaction.

When choosing a payment gateway, it’s important to consider both the front-end and back-end user experience, security features, and cost. Payment gateways are not one-size-fits-all. The best payment gateway for your business will depend on the size of your company, the nature of your business, and your typical customer.

When your business accepts credit or debit card payments, a payment processor communicates information from the customer’s card to your bank and the customer’s bank. And if there are sufficient funds, the transaction goes through. The payment processor is also known as a “payment service provider” or an “acquirer”. And whilst we are on dual names, the official name for a business bank account that accepts card payments is a “merchant account”.

Business owners can prevent payment fraud by actively monitoring all transactions, training their employees, improving their security, and pursuing fraudsters to the best of their ability. In this article, we dive deep into each fraud prevention method.

When it comes to hotel management, consistency is your key to success. Guests expect a cohesive experience from start to finish. One of the best ways to do this is by using standard operating procedures (SOPs).